How are your fine art prints made?

Fine art prints are created using a meticulous process to ensure gallery-quality results. The original photograph is first carefully edited for color, contrast, and detail. Then, each print is made to order in partnership with my local print lab on a professional archival inkjet printer using pigment-based inks. The inks are absorbed into Hahnemühle Photo Rag® paper — a 100% cotton, acid-free paper with a soft texture that enhances depth and tonal richness. After printing, the print is left to cure for 24–48 hours, along with a protective coating, to ensure longevity and resistance to fading. Each print is then inspected for quality and carefully packaged using protective, acid-free materials to preserve its integrity during shipping. This process results in a museum-quality print designed to last for decades.

Do you only offer unframed prints?

At this time, yes. However, I can help with custom requests for framed pieces. If you're interested in having me handling your framing for you, just reach out by email. I also have information on DIY framing below.

How do I care for my unframed prints?

• If you're ordering an unframed print, keep the print flat and protected until you're ready to frame it.

• Always handle prints with clean, dry hands, or wear lint free cotton gloves to avoid transferring oils or fingerprints onto the prints.

• Keep prints away from direct sunlight, high humidity, and extreme temperatures, as these can cause fading or warping.

Will the print look exactly like it does on my screen?

While black and white prints don't have as many accuracy issues in the same way that color images do when printing, there may still be some variations between the print and digital versions of your fine art print. Screens emit light, making images appear brighter than they will in print. Additionally, different monitors will have subtle variations in highlights, midtones, and shadows. However, every effort is made to ensure the final print reflects the images shown here.

What do I do if I have problems with my order?

Simply email hello@rachelrichardsfineart.com with your order number and a description of the issue you're having. In the event there is damage, please include photos of the affected items.

What’s your return policy?

Please see the return/refund policy page for all the details.

How long will it take to receive my order?

Each print is made to order in Tempe, Arizona. Please allow up to 2-3 weeks for production and shipping. Once your order has shipped, you’ll receive a confirmation email with tracking information.

Can you do custom sizes or projects?

Yep! I can help with custom sizes, commissioned pieces, custom framing, and different mediums (canvas, metal, acrylic, etc). Just reach out and let me know what you’re looking for.

Do you work with retailers?

Yes! Please see my wholesale page for more information.

I’m ordering an unframed print and want to add a frame myself. What should I know?

Here are some helpful tips when framing your print:

• Look for UV-protected and non-glare glass or acrylic to protect your print from fading over time. Not sure whether acrylic or glass is best for your piece? See the next question for information on the pros and cons of acrylic versus glass.

• If you're adding other elements (like matting), make sure they are acid-free to prevent discoloration over time.

• Always handle framed and unframed prints with clean, dry hands, or wear gloves to avoid transferring oils onto them.

What are the differences between acrylic and glass when framing?

Acrylic (Plexiglass)

Pros:

• Lightweight – Great for large prints and easier to hang.

• Shatter-resistant – Safer for high-traffic areas or homes with kids/pets.

• UV Protection Available – Many acrylic options include UV filtering to prevent fading.

Cons:

• Easier to scratch – Requires special cleaning to avoid micro-abrasions.

• More expensive – High-quality acrylic can be pricier than standard glass.

• Can attract dust – Due to static buildup, acrylic tends to collect dust more than glass.

Glass

Pros:

• More scratch-resistant – Can be cleaned with standard glass cleaners.

• Less expensive – Standard glass is often cheaper than acrylic.

• No static buildup – Doesn’t attract dust as much as acrylic.

Cons:

• Heavier – Can be cumbersome for large frames.

• Breakable – More fragile than acrylic, especially in shipping or if dropped.

• Glare issues – Standard glass is reflective unless you opt for non-glare or museum glass.

How do I care for my framed prints?

• Always handle prints with clean, dry hands, or wear lint free cotton gloves to avoid smudges.

• Avoid placing prints in direct sunlight or near heat sources (such as radiators or fireplaces) to prevent fading.

• Keep framed prints away from high humidity areas like bathrooms to prevent moisture damage.

• To clean your framed prints: start by using a microfiber cloth to gently dust the surface. Avoid using rough textures like paper towels that can scratch the surface.

  • To clean acrylic: use a soft, damp microfiber cloth with warm water and a drop of mild soap to spot clean. You may also wish to use an acrylic-safe cleaner, specifically designed for cleaning acrylic. Avoid ammonia-based cleaners, which can cause clouding and damage the surface.

  • To clean glass: spray a small amount of either ammonia-free glass cleaner, or a mixture of distilled water and white vinegar onto a soft microfiber cloth (not directly on the glass).

I don’t see my question here!

I got you! Email me at hello@rachelrichardsfineart.com, and I’ll get back to you as soon as I’m able.